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Advanced Technologies Creating New Opportunities in Training
Technologies like artificial intelligence (AI), augmented reality (AR) and virtual reality (VR), and sophisticated analytics are offering training and development professionals new opportunities for...
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Training for New Executives
Often, training and development is thought of as a process focused on new employees—as part of orientation, perhaps, or as part of a multiyear training process for junior staff. But we’ve said many...
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Training on Videoconferencing Etiquette
As more of us are working from home—and more of the working-from-home crew will continue to do so in the future—it’s important to get the basics right. We can all use some tips for best utilizing the...
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10 Things Every Employer Needs to Do Before Reopening
It’s just a matter of time before organizations start opening their doors to employees and customers again. The way they reopen, however, can make all the difference between a safe and an unsafe...
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Training as a Retention Tool
Precoronavirus, employers were pulling out all the stops to attract and retain top talent, because when it comes to talent retention, it’s no longer just about salaries and bonuses, flexible...
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Using AI to Improve Hiring Legally and Ethically
Artificial intelligence (AI) and the ability to predict outcomes based on analysis of patterns are helping advance almost every area of human society, ranging from autonomous vehicles to predictive...
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Subconscious Bias in Virtual Interviews
With the move toward virtual interviews, hiring managers have to be careful to avoid not only the biases they might encounter during an in-person interview but also a whole new set of potential biases...
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Managers as Organizational Force Multipliers
Military buffs have no doubt heard the term “force multiplier.” The term’s definition, according to the Department of Defense, is “a capability that, when added to and employed by a combat force,...
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The Importance of Cross-Training
Companies want their employees to be effective at and knowledgeable about their jobs, and many managers try to remove ancillary activities from employees’ plates to allow them to focus on their core...
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The Importance of Capturing Institutional Knowledge
Ever wish you could just download everything your employees know or transfer their knowledge of company and customer history to their teams or successors? This idea of transferring knowledge is called...
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Training Doesn’t Cost—It Pays
Cost is one of the reasons many companies don’t provide more employee training, which is a legitimate concern. Costs for virtual and augmented reality training, for example, can add up. Even when...
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Unconscious Bias Training Isn’t Just a Tick-the-Box Activity
Proponents of unconscious bias training argue that unconscious bias not only is present in all of us but also can and does have big impacts on how businesses treat employees and customers....
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Social Learning in the Workplace
If you’re a learning and development professional, the term “social learning” is probably one you’ve been using for so long that you can’t remember the first time you heard it. But for the rest of us,...
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Emotional Intelligence for HR
The term “emotional intelligence” means being cognizant of your own emotions and the emotions of those around you, as well as how they are impacted by daily occurrences. Being aware of others’...
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Best Practices for HR Pros Facing Increased Pressure to Improve Diversity,...
Widespread social justice protests in 2020 led to an unprecedented focus on diversity, equity, and inclusion (DEI) at work, requiring HR leaders to ensure they’re following best practices to address...
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Reducing L&D Costs Without Dropping Training Altogether
Learning and development (L&D) is a critical area of a business’s future, but it’s sometimes difficult to get enough of a budget to do what you want. In today’s market, employers are finding it...
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How HR Challenges Are Shaping the Healthcare Industry
I am sure all of us are aware that employees are a company’s most significant asset. This is true across all industries, especially when it comes to health care, for which one needs highly trained...
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Self-Improvement to Cult Initiation: How Not to Lead a Training Session
You would hope employers know the difference between a training session and a cult initiation ritual, but you may be surprised. A Panda Express took trust building exercises and loyalty tests too far...
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What is Skill Data?
Skill data, as the name implies, is any data point that is in reference to an individual’s skills and includes data that measures what someone can do. Some examples of skill data include: Individual...
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Creative Ideas for Making Training Fun
Training can—and should—be fun. Making training fun and interactive can help engage employees and boost the odds they’ll effectively apply what they learn to their job. Source: Artur Szczybylo /...
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